May 1st, 2003

Squall

Retrieving username/password FAQ (http://www.livejournal.com/support/faqbrowse.bml?faqid=17)

Currently:

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Recommended change:

To recover your account information, just go here:

http://www.livejournal.com/lostinfo.bml

The information will be mailed to you.

However, please note that LiveJournal's password retrieval system is automated. If you do not have access to an email address that was once used with your LiveJournal account, you will be unable to retrieve your password. On the other hand, if you have an email address that was once used with LiveJournal, you will be able to retrieve your password. < /change >

I feel that this change is necessary. The FAQ currently does not contain any information about the password retrieval system, and I feel that it's important for people who don't ask in support to know what the circumstances for successful password retrieval are.

EDIT! Umm... yeah. there is enough stuff in that FAQ. I was reading in another language. However, I was still reading in English. I think that some more Italian translation needs to be done, and the Italian translator has disappeared off the face of the earth.