January 22nd, 2004

Green Leaves

PhonePost confusion.

Since apparently no one else has caught this, I'd like to point out the confusion we seem to be having about the official name of one of LiveJournal's features. The feature in question would be PhonePost -- or however you'd like to write it out.

I've always written it out as "PhonePost", since that's how I originally saw it. I've been under the impression that "PhonePost" is the official name of the feature, but apparently, I'm wrong -- or am I?

http://www.livejournal.com/phonepost/ and http://www.livejournal.com/phonepost/numbers.bml call it the "Post by Phone" feature.

http://www.livejournal.com/phonepost/ogg.bml calls it "phone post".

http://www.livejournal.com/phonepost/about.bml uses "Post by Phone" in its title and first paragraph, but then calls them "audio posts" for the second half of the page.

http://www.livejournal.com/support/faqbrowse.bml?faqid=184 calls it the "Phone Post" feature.

http://www.livejournal.com/manage/files.bml and http://www.livejournal.com/manage/files.bml?showtype=phonepost each say "Phone Post".

http://www.livejournal.com/support/faqbrowse.bml?faqid=183 uses "audio post", "phone post", and "Phone Post", emphasized by the use of two seperate forms of the phrase in at least one paragraph.

The posts themselves say "PhonePost" for the links to the files (which is probably where I got my form from), but they also say "Phone Post" in their subjects.

The transcription pages, however, say "PhonePost" and "phonepost".

So...which is it? We've got no less than 6 variations -- "Post by Phone", "phone post", "Phone Post", "audio post", "PhonePost", and "phonepost" -- floating around the site. I know we tend to be a fickle bunch, but that's a bit ridiculous. Any ideas on what the actual name is? :)

(no subject)

Hi, having a question translating a FAQ.
In FAQ about Phone Post is written: Choose a Personal Identification Number -- this is not the same PIN that is used for posting via email. You must also specify your phone number. This is used to authorize you; we will never use this number for marketing purposes. If there are multiple people in your household who share a phone number and intend to use this feature, make sure that you choose different PINs.

And then: When you call the Phone Post number, you will be asked to log in -- either by caller ID if you are calling from your designated phone post number, or by entering your phone post number if you are calling from a different phone number. What is caller ID - do you mean my phone number displayed on your phone or PIN or smth else ?
unicorn pusheen

Question on FAQ 115

I have a question about the beginning of FAQ 115, the one about not being able to receive emails.

The second thing we tell them is to make sure their address is validated. Which is great... unless not being able to receive the validation email is the thing they are complaining about. :)

Should we somehow tweak the beginning of that FAQ to somehow convey that we understand that the validation email might be the very thing they are having trouble with? Just a question at this point, I have no suggested alternatives yet.