July 31st, 2006

Ghost Trick, Sissel

Suggestion for FAQ 143

For FAQ 143, I was wondering if it could be mentioned that copying and pasting non-plain text into an entry may sometimes trigger the error message about invalid UTF-8 text. This can happen if someone pastes in something from a Word document or another file that isn't plain text or isn't encoded in Unicode/UTF-8 format.

A workaround for this problem, of course, is to have the user save it in plain text format or use only a plain text editor (ie., Notepad) to edit entries offline before copying and pasting them into their journal. (With a brief disclaimer that LiveJournal Support can't provide assistance with how to use third-party text editors.)

As always, thanks in advance for considering this. ;)