October 2nd, 2007

_support, support, bunneh
  • jc

Restructuring Customization: part 1

In case you've been hiding under a rock this past week or so, a new Customize Area has been unleashed in beta form. This version significantly de-emphasises the "old style system", aka S1, and the terminology surrounding S1 and S2, so the FAQ needs to change accordingly, and somewhat significantly. It's my job to co-ordinate this effort, so let's give it a shot.

We have three FAQ categories covering customization: Customization itself, Style System 1, and Style System 2. With S1 becoming more and more deprecated and unsupported, I'd like to do the following:
  • Rename the Customization category to Journal Customization;
  • Move all S2 FAQs into Journal Customization;
  • Rename the Style System 1 category to Journal Customization - Old Style System or similar; and
  • Split off advanced topics to an Advanced Journal Customization category.
And that's just for starters. Every single FAQ in these three categories will have to be edited, or merged with other FAQs. I'll go over what I think needs to happen to each FAQ in the next few entries, and as ever, everything is open to discussion and ideas that are better than mine.

In the meantime, I'll leave you with the FAQ listing as I see it:

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Thoughts please? In my next post, I'll cover what needs to happen with the Journal Customization FAQs.
_support, support, bunneh
  • jc

Restructuring Customization: part 2

With the new customize area everything's changing, so the FAQs should change also. This time I'm dealing with the Journal Customization FAQs: list based on my previous post.

How do I customize the look of my journal or community?
Gosh, this one hasn't been updated in more than a year, so it'll need possibly the heaviest rewrite. The simple section uses horribly convoluted language, but otherwise doesn't need to change. Suggest the rest of the FAQ deals with how the Journal Display page is laid out, and emphasises that most of the finer tweaks are accessed in the "next step" by clicking the button at the bottom of the page. Tweaks such as:

How do I change what my comment links say?
How do I add a title and subtitle to my journal?
How do I edit my journal's "Blurb" or "About This Journal" free text area?
How do I change the number of journal entries per page?
How do I add or edit a Link List?
We don't need these, so let's eliminate them and create:

What can I easily customize?
Five FAQs rolled into one, oh boy! Reasoning is that it's so dead simple in the new system to find these tickyboxes/text fields/pop-up menus that we don't need an FAQ for each option, rather an FAQ that spells out to the user where they can find these options in the first place. Yes?

How do I change the appearance of my comment pages or other users' comment pages?
Minor edit here: title of the Custom Options page.

How do I see community userpics on my Friends page?
I'd like to see the stats on how often this FAQ's referenced, because I'd be all for eliminating it. The option's right there no matter which style system the user's in.

Why can't I use certain styles or customization options?
De-emphasise S1 here, even go as far as renaming it "the old style system". Bit of reordedring.

Why can't I use HTML embedding tags, JavaScript, or Flash on LiveJournal?
This is one of the few that'll see no change, as it really has nothing to do with the new interface.

Which options are supported by each public layout?
This'll need someone just to verify the information, given the hundreds of new layouts available.

How do I change the font used for my entire journal?
How do I add a background image?
In Custom CSS. Will obviously need to keep their own separate FAQs given the "complexity" involved.

How do I add a counter and track visitors to my journal?
Still worth its own FAQ, can remain unchanged aside from the elimination of S1 info.

Thoughts welcome on all of these.
_support, support, bunneh
  • jc

Restructuring Customization: part 3

Just about done for this round! With the new customize area everything's changing, so the FAQs should change also. This time I'm dealing with the Advanced Cust and Old Cust FAQs.

There really isn't much for me to say in this post. Everything in Advanced Customization deals with pages hidden away in what's now known as the "Developer Area", aka /customize/advanced/. This hasn't changed at all, so not much will change in the relevant FAQs. The only thing that will is the de-emphasis, relegation or elimination of S1 information in them.

The existing S1 category will remain virtually untouched, aside from the following warning atop each FAQ:

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Minor wording changes throughout as necessary. Anything I've missed, or other thoughts?