June 22nd, 2009


No mention of "Tell A Friend" in any FAQ

I was about to answer a request on the Support Board, but the FAQs seems incomplete. The user wants to know if there is a limit of message we can send with the "Tell A Friend" feature. I searched the FAQ but that feature it is not even mentioned anywhere.

I think it should be added in the FAQs about the Accounts benefits for all Account Type, the "Private Messages" feature is also missing from those FAQs.

FAQ #38 for the Basic Accounts
FAQ #263 for the Plus Accounts
FAQ #131 for the Paid Accounts
_support, daisies

Viewing another user's Friends pages (addition to FAQ 219?)

In answering this request I realized that I couldn't find a FAQ that pointed out that you can't see protected entries on someone else's friends list (or maybe there is one, and it just isn't in one of the places I thought to look?). I think (hope...) that it's obvious that you can't see protected entries by people who have not friended you, but it's not intuitive to me that you wouldn't see mutual friends' or communities posts.

Would it be appropriate to add a section to http://www.livejournal.com/support/faqbrowse.bml?faqid=219 [what is a friends page] about viewing other users' Friends lists? Possibly add in a mention of friendsfriends as a paid feature there, and note that the same public-post rules apply?

Edited to clarify: the mutual-friend and community viewing wouldn't apply to friendsfriends, but the security part would.

Edited again - it didn't occur to me to look in the troubleshooting category, and it's covered in http://www.livejournal.com/support/faqbrowse.bml?faqid=92 [Why don't journal entries show up where they should?].