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August 8th, 2009

Support email address

A number of people in the latest lj_maintenance post mentioned that they were unaware of support@, and it doesn't seem to be mentioned in the FAQs.

I'm thinking it would fit into 116 best. Something like:

Site Maintenance: Visit the LiveJournal Status page for information on prolonged server or database "cluster" problems. You can also add [info]lj_maintenance (maintenance updates) and [info]lj_releases (newest site updates and site-wide issues) to your Friends list. The Status page is updated manually by staff, so there may be a delay between the start of an outage and the Status page update. If the Status page shows that LiveJournal is working, and you are unable to reach LiveJournal, you can reach Support by emailing support@livejournal.com

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LiveJournal User Documentation

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