Leora (leora) wrote in lj_userdoc,

Small FAQ addition

I suggest we add a sentence in the last paragraph to clear up confusions of people who write to abuse and then panic that their support request looks public, as was mentioned by electricdog here, toward the bottom.

The suggested changed paragraph is included below with the added sentenced marked.

Once you have gathered that information, e-mail it to abuse@livejournal.com. Your request will then appear on the support board, but will only be visible to you and the members of the LiveJournal abuse team. Due to the volume of reports that we receive, it may take as long as several days before we respond to your particular issue. Please do not e-mail us again asking about your issue, it will only add to the number of e-mails we receive.
Tags: cat-abuse, faq105

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