Kate (kate_nepveu) wrote in lj_userdoc,
Kate
kate_nepveu
lj_userdoc

FAQ #150, editing URLs of syndicated accounts

This FAQ currently reads:

If the feed URL for a syndicated account that you watch changes, causing the syndicated account to stop functioning, then it is possible for the feed URL to be changed. To have this done, please email support@livejournal.com, stating the username of the account, and the desired feed URL.

Which I did like a good user, and to my surprise, found that I had opened a support request.

If I had known that opening a support request was the necessary procedure, I would have done so from within the support area--which would have put it in the right category, not posted a un-mangled e-mail address (not a big deal for me, but unexpected) and so forth. I only sent an e-mail because that's what the FAQ said to do. So, is there a reason the FAQ specifies e-mailing support rather than opening a request?

Tags: cat-syn, faq150, status-rejected
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  • FAQ260, V-Gifts

    FAQ260 still mentions that the last ten Virtual Gifts received are displayed on your Profile page.

  • filtering Friends Page by tags

    Perhaps I am just missing something, but I combed through the FAQs and couldn't find a reference to the feature that lets you exclude or only track…

  • Needs more information

    FAQ 338 has some info on the "suspicious comments" thing, but I think it needs expansion. 1) People don't realize that once/if a comment has been…