Emptied of expectation. Relax. (tinyjo) wrote in lj_userdoc,
Emptied of expectation. Relax.

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New FAQ: How do I search the LiveJournal FAQ?

This is a bit meta. We don't actually get asked this question very often but if more people had an idea of how to search the FAQ for info, we might get a few less of the one line "see the FAQ" type requests. Of course we might not - if people who want to change their username can't see the "How do I change my username" FAQ there's not much hope for them anyway. Still, I think it might be worth a shot. If we do add the FAQ it needs to be fairly near the top of the list - preferably in the first screen - and ideally linked from http://www.livejournal.com/support/

Category: Site Navigation Features
Title: How do I search the LiveJournal FAQ
LiveJournal does not currently provide a direct method of searching its FAQ. However, you may be able to find the information you are looking for using the following techniques.

If you know roughly what area your request falls into, you can use the (view all) link on the main FAQ page (http://www.livejournal.com/support/faq.bml) to view all the FAQs in a single category at once. You can then use the find function of your browser to locate specific words or phrases or skim the text looking for relevant information.

Alternatively, many Internet search engines will allow you to restrict your search to a specific site. By restricting your search to livejournal.com and including the phrase "FAQ Question" as part of your search, you can receive results almost exclusively from the LiveJournal FAQ. For example, when using Google you would search for <site:livejournal.com "FAQ Question"> not including <> followed by the words or phrases you are searching for.

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