rho's idea a whole lot :)So I'm proposing to add a new faqcat, "Basic Answers", which will appear at the top of the FAQ. It will contain one FAQ, which will be called "Quick Guide to LiveJournal" or something like that, which contains the following information:
How do I...
Create an account?
Go to http://www.livejournal.com/create.bml and follow the instructions.
Update my personal information?
Go to http://www.livejournal.com/editinfo.bml.
Manage details of my account?
Go to http://www.livejournal.com/manage/.
Validate my email address?
Go to http://www.livejournal.com/register.bml and request another validation email, then click on the link in the email.
Purchase a paid account?
Go to http://www.livejournal.com/pay/ and follow the instructions.
Find out about the benefits of paid accounts?
See http://www.livejournal.com/support/faqbrowse.bml?faqid=131.
Read my journal?
Go to http://www.livejournal.com/users/exampleusername/, replacing "exampleusername" with your own username.
Read my friend's journal?
Go to http://www.livejournal.com/users/exampleusername/, replacing "exampleusername" with your friend's username.
Add someone to my Friends list?
Go to http://www.livejournal.com/friends/edit.bml, or go to the friend's User Information page (http://www.livejournal.com/userinfo.bml?user=exampleusername, replacing "exampleusername" with your friend's username) and click the "+" symbol in the blue toolbar on the top of the page.
Enable comments for my account?
Go to http://www.livejournal.com/editinfo.bml and select "Enable message boards".
Comment on someone else's journal entry?
Click on the "post comment" link for that particular entry. (Note: some users may have customized their comment link)
Delete a comment that I left, or that someone else left on my journal?
Click the button with the red "X" in it on the top of the comment you want to delete.
Edit a journal entry?
View the entry and click the blue pencil icon in the toolbar at the top of the page, or go to http://www.livejournal.com/editjournal.bml.
Delete a journal entry?
View the entry and click the blue pencil icon in the toolbar at the top of the page, then click the "Delete Entry" button underneath the entry. Alternately, delete the entire text of the entry and click "Save Journal Entry".
Use a <lj-cut> tag in my entries?
<lj-cut>, or <lj-cut text="Optional text here">
Download my journal entries?
See http://www.livejournal.com/export.bml, and http://www.livejournal.com/support/faqbrowse.bml?faqid=8 for more information.
Learn more about journal entry security levels?
See http://www.livejournal.com/support/faqbrowse.bml?faqid=24.
Upload a user picture?
Go to http://www.livejournal.com/editpics.bml.
Customize the look of my journal or community?
See http://www.livejournal.com/support/faqbrowse.bml?faqid=7.
Download a client to update my journal?
Go to http://www.livejournal.com/download/, select your computer type, and follow the link to the client's journal, where you will find instructions on downloading.
Find a community?
See http://www.livejournal.com/support/faqbrowse.bml?faqid=85.
Create a community?
Go to http://www.livejournal.com/community/create.bml and input the community name and settings.
Find more information on any of these options, or on something that isn't listed here?
See the entire LiveJournal FAQ at http://www.livejournal.com/support/faq.bml.
And then, once I can bribe the appropriate people, change the FAQs so that we can have "simple" and "detailed" versions of each FAQ, and etc. etc as I proposed here. But in the meantime, this would be a good compromise, not add too many new FAQs that would just have to be deleted if/when we get simple/detailed, and address the problem relatively quickly.
Comments/thoughts/improvements/etc? What else should be in here? What shouldn't be in here?