Dana <:3)~ (alsatia) wrote in lj_userdoc,
Dana <:3)~

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[about] #56 and #5 / [accounts] #38

This proposal involves two major steps.

1. Combining #5 "What aspects of LiveJournal are free?" and #38 "What are the different account types?" into one FAQ, which will be in the Accounts category.

2. Rewriting #56 "What is LiveJournal?" to be more of a brief overview of how the site can be used. It currently has a lot of random information stuffed in it, which is mostly covered in other places. It's really weird to explain how to do things that must be done while logged in, and then say "Ready to join us?" Also, this FAQ needed mention that it's possible to use most features with a free account, in order to make the removal of the FAQ #5 work.

What is LiveJournal?

LiveJournal is an online journal service with features that allow interaction between users. Registering for an account is free and will give you access to most site features. Additional features are available to paid accounts, which can be purchased at any time during or after account creation.

With a LiveJournal account, you can write entries in your personal journal. You have several options for security levels, ranging from Public entries which any site visitor can read to Private entries which are only visible to you. You can also use the bio and interests sections of your User Info page to express your thoughts. Additional expression of your unique qualities can be accomplished by uploading user pictures to display with your entries, and by customizing the appearance of your journal.

There are several options available for interacting with other users. You can use your Friends page to view recent entries by multiple users at once, which makes it easier to keep up with your favorite journals. Many users allow comments to be made on their entries, which is a great way to start conversations and find new friends. Another way to meet people is by participating in communities, which are group journals in which multiple users can post entries.

Information on these and many other LiveJournal features is available in the rest of the FAQ section at http://www.livejournal.com/support/faq.bml.

All inquiries from the press should be directed to press@livejournal.com.


How do I create an account? How do I get started?

What are the different account types?

LiveJournal News

What are the different account types?

There are four types of LiveJournal accounts: Free Account, Early Adopter, Paid Account, and Permanent Account. You can see which type of account a user has by viewing their User Info page.

All account types can post entries and comments, perform basic customization of the journal's appearance, participate in communities, and use several other core features of the LiveJournal site. By purchasing a Paid Account, you can receive additional benefits beyond those available to free users. A chart comparing the features of Free and Paid Accounts is at http://www.livejournal.com/site/accounts.bml.

LiveJournal aims to offer all users the vital journaling features for free. However, due to the costs of running a website, such as server maintenance and bandwidth, some advanced features must be restricted to paying customers in order to keep the site running for everyone. Additionally, a few features are reserved for Paid Accounts in order to show appreciation for users who help support the site.

New users can create a Free Account or purchase a Paid Account directly from the account creation page. Existing users can upgrade to a Paid Account at any time. Additionally, there are two other account types which offer a special set of features.

Early Adopter accounts are those which were created before mid-September 2000. No accounts created after this date can obtain the Early Adopter account type. Early Adopters can use all of the features of Free Accounts, plus the following:

*Upload up to 6 user pictures
*Use the Directory
*Create custom styles in the S1 and S2 style systems
*Use a personalized subdomain in addition to their regular journal URL
http://exampleusername.livejournal.com (replacing "exampleusername" with their own usernames)

Permanent Accounts are usually given to users who have contributed a significant amount of time and effort to the LiveJournal project, as either staff members or long-term volunteers. Permanent Accounts have also been sold in the past, but these sales are infrequent and are not guaranteed to happen again in the future. If there are further Permanent Account sales, they will be announced in the News journal at http://www.livejournal.com/news.bml.

Permanent Accounts have all of the features of Paid Accounts, with no expiration date, as well as the following additional features:

*Upload up to 50 user pictures


How do I create an account? How do I get started?

What are the Paid Account benefits?

How do I buy a Paid Account?

How many user pictures can I have?

What is the Directory? How do I use this feature?

How do I make a custom S1 style?

How do I create a custom S2 style?

A few notes:

*I know the text of #56 is cheesy and truly sucks. I was trying to get the basic information that I think should be conveyed, and will gratefully accept criticism, suggestions, and rotten peaches (no tomatoes, please).
*Linking to FAQs on every single feature mentioned there would have been completely overwhelming and probably counterproductive to the idea of being a brief summary, so I kept the Further Reading list down to a few bare essentials. Those FAQs in turn link to the more specific FAQs, or readers can take the hint given in the main part of the FAQ and browse the rest of the FAQ page.

*In the merge of #5 and #38, I toned down a bit of the "No, we're not going to give you paid features for free" stuff, which was coming across as condescending. However, I'm not positive that the Account Payments category doesn't need that part as originally written, so it would be best if someone who has more authority than I do could check with them to make sure.
Tags: cat-about, cat-accounts, faq38, faq5, faq56, status-resolved

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