Mat Scales (wibblymat) wrote in lj_userdoc,
Mat Scales
wibblymat
lj_userdoc

FAQ 131 [paid accounts]

After looking at this support request - http://www.livejournal.com/support/see_request.bml?id=317551 - it seems that it would be a good idea to explain that a paid community does not have all of the benefits of a paid personal journal.

I'm not sure how it works in the US, but if LiveJournal was based in the UK they could be sued for false advertising :/

So, I think FAQ 131 should mention that some of the paid account features only apply to personal accounts.

Here is the proposed new text:


» What are the paid account benefits?

Paid users keep LiveJournal in business. To show appreciation for users who have made contributions, there are a number of features that are only available to Paid Accounts.

All paid accounts can access these features:

* Ability to create S1 custom styles and have exact control over your journal's layout (http://www.livejournal.com/support/faqbrowse.bml?faqid=128)

* Access to additional styles in the S2 style system (http://www.livejournal.com/support/faqbrowse.bml?faqid=168)

* Ability to use all options in the S2 customisation wizards (http://www.livejournal.com/support/faqbrowse.bml?faqid=171)

* Access to S2's Advanced Customisation area (http://www.livejournal.com/support/faqbrowse.bml?faqid=172)

* Ability to create custom mood themes (http://www.livejournal.com/support/faqbrowse.bml?faqid=64)

* 15 user picture icons, rather than the 3 allowed to free users (http://www.livejournal.com/support/faqbrowse.bml?faqid=46)

* Ability to purchase an additional 35 user pictures (http://www.livejournal.com/support/faqbrowse.bml?faqid=180)

* Ability to insert polls into your LiveJournal entries (http://www.livejournal.com/support/faqbrowse.bml?faqid=69)

* Access to the complete range of options for embedding your journal into your home page (http://www.livejournal.com/support/faqbrowse.bml?faqid=68)

* A LiveJournal.com e-mail forwarding address (http://www.livejournal.com/support/faqbrowse.bml?faqid=113)

* A personalised subdomain name (http://exampleusername.livejournal.com/ in addition to the standard http://www.livejournal.com/users/exampleusername/).
(Note: Do not include www. in the subdomain URL; this will cause you to receive an error message. If your username contains underscores, you may need to change the underscores to dashes to use your personalised subdomain.)

* Ability to set up domain forwarding, so that your domain points to your LiveJournal (http://www.livejournal.com/support/faqbrowse.bml?faqid=129)

* Access to the text messaging feature (http://www.livejournal.com/support/faqbrowse.bml?faqid=30)

* Access to your Friends of Friends list (http://www.livejournal.com/users/exampleusername/friendsfriends/)


The following features only apply to personal paid accounts, and cannot be accessed using a paid community:

* Access to the Directory of LiveJournal users (http://www.livejournal.com/support/faqbrowse.bml?faqid=123)

* Ability to create new syndicated accounts (http://www.livejournal.com/support/faqbrowse.bml?faqid=137)

* Ability to post by e-mail (http://www.livejournal.com/support/faqbrowse.bml?faqid=187)

* Ability to post by phone (http://www.livejournal.com/support/faqbrowse.bml?faqid=183)

* Ability to get comments you post e-mailed to you (http://www.livejournal.com/editinfo.bml)

* Ability to view popular users amongst your friends (http://www.livejournal.com/friends/popwithfriends.bml)


In all of these descriptions, "exampleusername" refers to your unique LiveJournal username.

For information on purchasing a Paid Account, see http://www.livejournal.com/support/faqbrowse.bml?faqid=21. For information on buying a Paid Account for someone else as a gift, see http://www.livejournal.com/support/faqbrowse.bml?faqid=44. For information on what happens when your Paid Account expires, see http://www.livejournal.com/support/faqbrowse.bml?faqid=114.



Though I could be wrong about which features belong in which list.
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