Emptied of expectation. Relax. (tinyjo) wrote in lj_userdoc,
Emptied of expectation. Relax.

As you can see, the user responds to this support request by saying that the FAQ is inaccurate about where to find the deletion options.

I squinted at this for a while and I think I have figured out what happened. Instead of following the link in the FAQ, he went to the Manage account page and clicked on the "Account Status" link, which is a link to the paid/plus/basic status of your account not to accountstatus.bml which is, as he says, under "Delete account" in the settings list.

While that could have been avoided by actually using the link provided, it's a fair point - it is rather confusing to have 2 separate areas of the site called Account Status. Both pages have that as their title and main heading. I think it would be better either to rename one or merge them together.
Tags: cat-accounts, faq16, status-rejected

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