You may want to amend the wording of the FAQ ... Before contacting support I searched for ways to "remove account", "delete account", "account"...
All of them returned nothing... When I saw the heading of the FAQ entry, I realised why... "How do I delete/undelete my journal or community?". There's no reference to account.
"How do I delete/undelete my journal, community or account?" may be a better option.
I agree - a lot of people ask about how to delete their accounts, not just their journals. Perhaps we could add the word "account" into the FAQ somewhere so that it pops up in the FAQ search?